Privacy Policy

Ninetales provides this Privacy Policy to inform users of our policies and procedures regarding the collection, use, protection and disclosure of Personal Information received from your use of this website, located at https://ninetalesapp.com/ ("Site"), as well as all related websites, applications, and other services provided by us (collectively, together with the Site, our "service") and in connection with our customer, vendor, and partner relationships. This Privacy Policy also tells you about your rights and choices with respect to your Personal Information, and how you can reach us to update your contact information or get answers to questions you may have about our privacy practices. Ninetales reserves the right at any time, without further notice, to change and modify this privacy policy. You should check this privacy policy periodically. We here at Ninetales respect your privacy. Here is a little explanation of when and why we might collect your data, and what we do with it.

Collection and Use of Personal Information

Ninetales does not collect personal information on our Site or Apps. Therefore, we will not send promotional emails or special offers, we will not contact you for market research, and we will not provide your information to third parties for marketing or promotional purposes. However, we may obtain certain personal information that you voluntarily provide to us when you contact us by email, such as your name, email address, and information about your device and operating system. We may also directly collect analytics data, or use third-party analytics tools to help us measure traffic and usage trends for our Apps. These tools collect information that assists us in improving our services. We may collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

Personal Information Collected from Connected Social Media Accounts

If you connect your third party social media account to your Ninetales account, we may collect certain information stored in your social media account. Ninetales may allow you to connect a social media account or profile to your Ninetales account, in which case we will access certain information from your social media regarding your account so that Ninetales can provide you with the service you expect and all the Ninetales features. In particular, we may collect profile image, display name, username / page ID or profile ID, access tokens and sent posts. This includes the content of your post and engagement data (such as click rates, likes, re-shares, impressions, as well as general engagement counts). Additionally we may also collect social account's insights data, social account's demographic data, social account's audience data, social account's followers count, sent tweets, sent or received comment text and sent or received private message text. This data will only be used by Ninetales to provide you with the service you expect and will not be shared with any third parties.

Cookies or similar technologies

Like many websites, we also use "cookie" technology to collect additional website usage data and to improve the Site and our Service. A cookie is a small data file that we transfer to your computer's hard disk. A session cookie enables certain features of the Site and our service and is deleted from your computer when you disconnect from or leave the Site. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Site. Persistent cookies can be removed by following your web browser help file directions. Most Internet browsers automatically accept cookies. Ninetales may use both session cookies and persistent cookies to better understand how you interact with the Site and our Service, to monitor aggregate usage by our users and web traffic routing on the Site, and to improve the Site and our Service. We may also automatically record certain information from your device by using various types of technology, including "clear gifs" or "web beacons." This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use the Service, the pages or other content you view or otherwise interact with on the Service, and the dates and times that you visit, access, or use the Service. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message, to the extent permitted under applicable law. You can instruct your browser, by editing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Please note that if you delete, or choose not to accept, cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential. It is important to note that cookies are not linked to personal information; no personally identifiable information is accessible from our Site and Apps. However, you may still opt to set your web browser to refuse cookies, or to alert you when cookies are being sent if you so choose.

How we may use your personal information

We may use the Personal Information we obtain about you to:

create and manage your account, provide our service, process payments, and respond to your inquiries;
tailor our Service (e.g., we may use cookies and similar technologies to remember your preferences);
publish your content, comments or messages on social media platforms;
aggregate your Personal Information for analytical purposes;
provide customer support;
operate, evaluate and improve our business (including by developing new products and services; managing our communications; determining the effectiveness of our advertising; analyzing how the service is being accessed and used; tracking performance of the service; debugging the service; facilitating the use of our service);
ensure the security of our Service;
manage our customer, service provider and partner relationships;
enforce our agreements related to our service and our other legal rights; and comply with applicable legal requirements, industry standards and our policies.

How we share your personal information

We may disclose the Personal Information we collect about you as described below or otherwise disclosed to you at the time the data is collected, including with Social Media Platforms: Our primary purpose for using information is to publish your content on social platforms, allow you to track metrics for analytical purposes, and engage with customers through public replies and conversations (direct messages or "DMs"). We may allow you to link your account on Ninetales with an account on a third party social network platform, such as Instagram or Facebook, and to transfer your information to and from the applicable third party platform. Once you share your content to a social media platform, its use will be governed by that platform's privacy policy.

How we protect your personal information

Ninetales is very concerned about safeguarding the confidentiality of your Personal Information. We employ administrative and electronic measures designed to appropriately protect your Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession. Please be aware that no security measures are perfect or impenetrable. We cannot guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our administrative, physical, and electronic safeguards, subject to requirements under applicable law to ensure or warrant information security. We will make any legally-required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored Personal Information to you via email or conspicuous posting on our Site in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system , and any other disclosures that may be required under applicable law. We also take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrollment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.

Your rights and choices

In certain jurisdictions you have the right to request access and receive information about the Personal Information we maintain about you, to update and correct inaccuracies in your Personal Information, to restrict or object to the processing of your Personal Information, to have the information blocked, anonymized or deleted, as appropriate, or to exercise your right to data portability to transfer your Personal Information to another company. Those rights may be limited in some circumstances by local law requirements. Where required by law, we obtain your consent for the processing of certain Personal Information collected by cookies or similar technologies, or used to send you direct marketing communications, or when we carry out other processing activities for which consent may be required. If we rely on consent for the processing of your Personal Information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal. You may ask us to delete or remove your Personal Data or to update your preferences, ask us to remove your information from our mailing lists, delete your account and all your data or submit a request to exercise your rights under applicable law, please contact us at support@ninetalesapp.com

Children's Privacy

We do not knowingly solicit information from or market to children under the age of 13. Children under 13 should not use our Site or Apps at any time. This Site and Apps are intended solely for users who are thirteen (13) years of age or older, and any registration, use or access to the Site or Apps by anyone under thirteen (13) is strictly prohibited and in violation of this Agreement.

Links to Other Websites

Our Site and Apps may contain links to enable you to visit other websites of interest, including user blogs and social media feeds. We do not have any control over those websites and are not responsible for the protection and privacy of any information which you provide on those websites. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. You should become familiar with the privacy statement applicable to each website or service you visit.

How to Contact Us

If you have any questions about this Privacy Policy or our Apps, please contact us at support@ninetalesapp.com.

Changes to Our Privacy Policy

Ninetales may, in its sole discretion, modify or update this Privacy Policy from time to time, and so you should review this page periodically. When we change the policy in a material manner, we will update the "last modified" date at the bottom of this page.

This Privacy Policy was last modified on March 21, 2023.